Terms and conditions
Terms and conditions of the website and mobile application of La Boucherie René et Richard
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Last revised: February 15, 2018
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PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY
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If you continue to browse and use this site, you agree to abide by and be bound by the following terms and conditions of use governing the relationship between La Boucherie René and Richard and you with respect to this site.
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THESE TERMS AND CONDITIONS RELATING TO THE USE OF THE WEBSITE (THE "SITE") AND THE MOBILE APPLICATION (THE "MOBILE APPLICATION") OF RESTAURANTS ("THE RESTAURANT"), INCLUDING ALL CONTENT AND SERVICES IN LINE IN THIS RESPECT (THE SITE AND THE MOBILE APPLICATION WILL BE COLLECTIVELY CALLED HEREIN AFTER THE "APPLICATION"):
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For IPHONE, IPAD AND OTHER DEVICES USING THE IOS OPERATING SYSTEM (“APPLE APPLICATIONS”); AND FOR DEVICES USING ANOTHER OPERATING SYSTEM (“OTHER APPLICATIONS”). BY ACCESSING, DOWNLOADING, INSTALLING OR OTHERWISE USING THE APPLICATION, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS (“TERMS”). IF YOU DO NOT ACCEPT THEM, YOU MUST NOT ACCESS, DOWNLOAD, INSTALL OR OTHERWISE USE THE APPLICATION. IF YOU HAVE INSTALLED THE APPLICATION AND YOU DO NOT AGREE TO THESE TERMS, YOU MUST UNINSTALL IT IMMEDIATELY. THESE TERMS AND CONDITIONS FORM A LEGAL AGREEMENT BETWEEN THE RESTAURANT AND YOU (“AGREEMENT”). THIS AGREEMENT CONTAINS PROVISIONS THAT LIMIT THE LIABILITY OF THE RENÉ ET RICHARD BUTCHER.
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ELIGIBILITY FOR USE
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THE APPLICATION SHOULD ONLY BE USED BY INDIVIDUALS OF FOURTEEN (14) YEARS OF AGE OR OLDER. IF YOU ARE FOURTEEN (14) YEARS OF AGE OR OLDER, BUT IF YOU HAVE NOT REACHED THE AGE OF MAJORITY IN YOUR JURISDICTION, YOU MUST REVIEW THESE TERMS WITH YOUR PARENT OR GUARDIAN BEFORE PROCEEDING TO ENSURE THAT YOUR PARENT OR GUARDIAN AND YOU UNDERSTAND THEM. IF YOUR PARENT OR GUARDIAN DOES NOT ACKNOWLEDGE OR ACCEPT THESE TERMS, YOU MUST IMMEDIATELY UNINSTALL AND STOP USING THE APPLICATION. IF YOUR AGE IS BETWEEN 14 AND THE AGE OF MAJORITY, YOU MAY USE THE APPLICATION UNDER THE SUPERVISION OF YOUR PARENT OR GUARDIAN.
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LICENSE, INSTALLATION AND USE RIGHTS
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You are responsible for ensuring that your device meets all the technical specifications necessary for you to access and use the Application. You receive a personal, non-exclusive, non-transferable license to install and use the Application on mobile devices that are owned or controlled by you personally under these Terms. Apple Apps licenses are granted for use on a device owned or controlled by you and equipped with the Apple iPhone OS operating system, so you must ensure that you are using an appropriate device to access any Apple App and to use it. Other applications may only be used on a device which you own or control and which has the operating system for which the other application in question was designed. You may not install or use the Application on any device that is not yours or that you do not control. The Application is provided for legitimate uses only and is protected by laws and treaties applicable to intellectual property. Modification or use of the Application for any other reason violates the intellectual property rights of LA BOUCHERIE RENÉ ET RICHARD. The Application is licensed, not sold. All rights to the Application are and will remain the exclusive property of LA BOUCHERIE RENÉ ET RICHARD and / or its licensors. Nothing in these Terms is designed to transfer any of these rights to you or to give you any of them. You are only permitted the limited use of the Application granted to you in these Terms. You will not take any action to interfere with, limit or endanger the rights of LA BOUCHERIE RENÉ ET RICHARD and / or any of its licensors. All costs associated with downloading, installing, accessing and using the Application are your responsibility and depend on the service provider of your mobile device.
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You are responsible for maintaining the strict confidentiality of your account details and you are responsible for all activity on your account. You agree to immediately notify LA BOUCHERIE RENÉ ET RICHARD of any unauthorized use of your account or password or any other breach of security. You agree and are responsible for providing accurate information when providing your account details and for ensuring that your account details are updated. You are solely responsible for controlling the dissemination and use of your password, controlling access to and using your account and informing LA BOUCHERIE RENÉ ET RICHARD when you wish to cancel your account or no longer receive any form of electronic communication. LA BOUCHERIE RENÉ ET RICHARD will not be responsible for any loss or damage resulting from your failure to comply with this provision.
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USE RESTRICTIONS
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Respect the Highway Safety Code: Each time you use the Application, you must respect the Highway Safety Code as well as all the rules and regulations that apply. YOU MUST NOT USE THE APPLICATION WHILE DRIVING OR WHILE DRIVING OR AT THE CONTROLS OF A MOVING VEHICLE OR WHICH IS NOT SET ON THE “PARKING” SELECTORS. For security reasons, at all times, you must only use the Application when it is permitted and safe to do so.
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You may not: decompile, reverse engineer, disassemble, or otherwise convert or permit any third party to decompile, reverse engineer, disassemble or otherwise convert, the Application into a form that can be seen by humans; make copies of the Application; distribute or republish, download, publish or transmit the Application in any way; resell, rent, lease or lend the Application; or transfer the Application or these Terms to any third party. If you download software from the Application, the software, including all files, images, contained in or generated by the software, and the data relating thereto (together, the “Software”) are considered to be granted. licensed by LA BOUCHERIE RENÉ ET RICHARD or its licensors, where applicable.
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You are NOT authorized to use the Application to: Obtain unauthorized access to LA BOUCHERIE RENÉ ET RICHARD, including, without limitation, to use this Application to interrupt, destroy or limit the functionality of the Application, servers of LA BOUCHERIE RENÉ ET RICHARD and / or the networks of LA BOUCHERIE RENÉ ET RICHARD; Engage in illicit or illegal activity; Launch automated systems such as "robots", "spiders", etc .; Impersonate any person or falsely represent your identity; and / or Violate the rights or threaten the safety of any person. Possible evidence of the use of this Application for these reasons will be provided to law enforcement authorities and are subject to the production of documents required by law.
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COLLECTION, USE AND DISCLOSURE OF YOUR INFORMATION
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Collection
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You agree that LLA BOUCHERIE RENÉ ET RICHARD may collect and use technical data about your device, your system software and application, and your peripherals. This technical data is collected periodically to facilitate the provision of software upgrades and support related to the Application.
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In order for LA BOUCHERIE RENÉ ET RICHARD to better meet your preferences, by using the Application, you accept and consent that LA BOUCHERIE RENÉ ET RICHARD, and / or its affiliated companies and third party partners may collect, use and transmit information you provide while using the App, and other personally identifiable information collected through your use of the App or specifically provided by you when using the App through registration to a LA BOUCHERIE RENÉ ET RICHARD account or otherwise (“Personal Information”), to facilitate the improvement and provision of products, offers, promotions, other services or other technologies and advertising content.
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You agree and consent to LA BOUCHERIE RENÉ ET RICHARD and its third party partners using your personal information to provide you with products, offers, promotions, or other personalized services or technologies, and Advertising content. Your personal information will be used only in accordance with LA BOUCHERIE RENÉ ET RICHARD's Privacy Policy.
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Location Information: With your consent, we may collect location information through your use of the Application including location information collected through geolocation capabilities, GPS, Bluetooth or other similar capabilities of your mobile phone or device (“Location Information”). The purpose of collecting Location Information is to identify restaurants that are closest to your immediate location and to effectively use the features of the Application. We will only collect Location Information if you agree, through a opt-in option, to receive certain features of the Application (during the initial download of the Application, during a login or later) and by activating these capabilities on your mobile device. Once the opt-in option is accepted, the App will continue to collect Location Information until you close the App (location information will continue to be collected if the App is running in the background. ) or change the settings on your phone or other device to disable geolocation, GPS or Bluetooth capabilities, or similar capabilities, or change your phone or other device settings to prevent the Application from collecting your location information. LA BOUCHERIE RENÉ ET RICHARD considers Location Information to be Personal Information.
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Information on the use of the Application: When you use the Application, information about how you interact with the Application and how you use it may be collected automatically ("Information on the use of the application). 'application "). To the extent that the Information on the use of the Application identifies you as an individual, LA BOUCHERIE RENÉ ET RICHARD considers it to be Personal Information.
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Aggregated Personal Information: How you use our Application and how you frequent our restaurants is important to us. We may therefore consolidate and compile Personal Information using information about other purchases that you make in LA BOUCHERIE RENÉ ET RICHARD and any other Personal Information that you have consented to provide to us (“Aggregated Personal Information”).
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use
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Personal Information, Location Information, Personal Information
the use of the Application and the aggregated Personal Information (collectively called “Authorized Information”) is used for purposes such as improving the functionality and features of our Application, to respond to your requests and communications, to conduct research on consumer behavior and / or interests, to improve our services or products and to provide you with information about our special offers and promotions at LA BOUCHERIE RENÉ ET RICHARD.
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Disclosure
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LA BOUCHERIE RENÉ ET RICHARD may share Authorized Information with its subsidiaries, agents, business partners, franchisees and other third parties in the following ways:
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LA BOUCHERIE RENÉ ET RICHARD may disclose Authorized Information about when you visit our restaurants, the products you visit and share most frequently, and which parts of our restaurants you frequent the most; LA BOUCHERIE RENÉ ET RICHARD may disclose Authorized Information to provide certain business services and will only disclose Authorized Information necessary for the business services to be provided. LA BOUCHERIE RENÉ ET RICHARD may disclose Authorized Information if required by law or if we believe in good faith that such action is necessary to (i) comply with legal obligations, (ii) to protect or defend our rights or property, (iii) to act in urgent circumstances to protect the personal safety of Application users or the public, or (iv) to protect us from legal liability.
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Storage and transfer of information
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LA BOUCHERIE RENÉ ET RICHARD may store any information we collect (authorized or otherwise) in databases owned and maintained by us, our subsidiaries, our suppliers, our franchisees, our agents or our service providers. These databases can be stored in Canada or abroad. By using our Application, you consent to the storage and transfer of your Authorized Information and any other information as set out above.
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Limitation of collection of information
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You cannot use the Application without providing personal information. You can limit the personal information we collect by uninstalling the Application, turning it off or preventing it from using the geolocation, Bluetooth or similar capabilities of your mobile device. However, if you take such measures it may prevent you from using certain features or aspects of the Application.
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Links to other websites and / or other applications
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The Application may contain references, links or interactions to websites that are not operated or controlled by us (“Third Party Sites”). The policies and procedures we describe herein do not apply to third party sites and these sites may independently collect information about you. LA BOUCHERIE RENÉ ET RICHARD assumes no responsibility for the personal information protection and information collection policies of these third parties and we advise you to contact the suppliers of these sites directly for information on their information protection policies. personal.
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Privacy Contact
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All questions and concerns about the privacy of your information
personal information should be addressed to the registered office address available on our website. You can also reach us by phone at the number listed on our website, five (5) days a week, Monday to Friday, 8:00 a.m. to 5:00 p.m. (EST).
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SENDING ORDERS TO THE RENÉ ET RICHARD BUTCHER
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This section applies to orders placed through the Application where this service is offered. Please read this section before submitting an order to restaurants using the App.
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Each restaurant is owned and managed by an independent company: Although there may be a parent company that operates and controls the Application, it is not responsible for the operation of the restaurants. The majority of restaurants are owned and operated by independent owners. Some restaurants are operated by subsidiaries of the parent company (such subsidiaries are collectively called “restaurants”). Each restaurant is fully and independently responsible for its legal and regulatory compliance with respect to any issues relating to the supply of products to you and any matters relating to employment in the restaurant.
Orders: The purpose of ordering is to provide a convenient way for customers to create
order products in advance and submit it by registering with a participating restaurant. Before you can order, you can create an account in the App. Before submitting an order, you must register a credit card (a “payment card”) to which your orders can be applied. For the command to work properly, you may need to allow location services for your device.
Saving your payment method: LA BOUCHERIE RENÉ ET RICHARD and the restaurants use independent suppliers to save your credit card data (Visa and / or MasterCard) and process your payments at restaurants. You understand and agree that, when you register a payment card, LA BOUCHERIE RENÉ ET RICHARD or its independent suppliers may verify the validity of the registered payment card. You also understand and agree that when you use the order to make a purchase from a restaurant, that restaurant will be the merchant. To pick up your order at the counter or upon delivery, you will need to present your credit card used for payment as well as photo identification. These identity documents are essential in order to receive your order. Restaurants reserve the right not to hand over orders to anyone who does not have these parts. YOU GUARANTEE THAT YOU ARE OF THE RELEVANT AGE AND HAVE ALL LEGAL RIGHTS TO USE ANY PAYMENT CARDS YOU REGISTER.
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You buy products directly from Boucherie René and Richard: When you order, you submit orders directly to a participating restaurant and the contract for the supply of products will be concluded between you and the butcher who accepts your order. THE RENÉ ET RICHARD BOUCHERIE where you collect your products is responsible for preparing the products and providing them to you.
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About the products in the Application: All products are subject to availability at LA BOUCHERIE RENÉ ET RICHARD where you collect your order. Some restaurants do not serve all the products. Images of products and packaging appearing in the App are shown for illustrative purposes only and may not be identical to the products or packaging you receive from a restaurant. The differences may be due to the color display of your appliance or to factors such as the ingredients used, the supplier, the region in which the restaurant is located and the season of the year.
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About the prices in the order: Each restaurant applies the prices determined by the network as they are indicated on the ordering application and then applies any taxes and additional charges required by law. Some offers and prices may not be available for all orders at all locations. If you discover an error in the price of a product billed to you, please contact the restaurant where you purchased the product to request a refund of the difference.
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Application and Order Processing Fees: Orders are processed through a third-party service developed and powered by UEAT. In many cases, application fees and delivery charges may be due and charged by a third party who offers a SERVICE separate from the service offered by the restaurateur. UEAT offers an independent service that the customer can choose to use to place their order in a more user-friendly and faster way. In any case, you can choose whether or not to use the UEAT ordering application to place an order with a restaurateur. If you do not wish to pay the fees for using the ordering application, you can place your order at any time by phone or in person.
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For any clarification and / or questions regarding the service provided by UEAT.io, you should refer to their website and their general conditions of use and sale by clicking on the following link:
https://ueat.io/fr/conditions-generales-de-vente/
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Creation, confirmation and sending of your order to a restaurant: You can use the Application to create your order and send it to a participating restaurant of your choice. You only make your purchase when you send your order to yourself in a restaurant. Your payment card will not be billed until you submit your order to a restaurant. Orders must be picked up in person at the restaurant or for delivery.
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Restaurant check-in and purchase: You can check-in at any participating restaurant, even if you choose a restaurant different from the one where you created your order. You make your purchase from a restaurant when you complete your order at that restaurant.
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Revised order totals at check-in: Revised order totals at check-in may result from changes in products, prices, taxes or other charges required by law as a result of your arrival at a participating restaurant different from the one chosen at the start. Revised order totals may also result from the unavailability of certain products, price changes or other reasons.
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Payment for your order: You make your purchase at a restaurant when you complete your payment at that restaurant. When you complete your order, you authorize the restaurant to process your order total (if updated, your revised order total). The restaurant's payment service provider will process the total amount of your order (if updated, the revised total amount of your order) to the credit card you chose when you created your order. You may receive a notification in the order function informing you that the restaurant has accepted your order and prepared it. The products belong to you once you collect them.
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Cancellation of your order, refunds and your consumer rights: You have the option of updating or abandoning your order at any time before registering your payment on the LA BOUCHERIE RENÉ ET RICHARD website. However, once you have made the payment, you will not be able to cancel it. If you wish to be reimbursed for any reason, including if the products were not satisfactory or for other reasons, please contact the restaurant where you purchased the product for a refund. Your legal rights in this regard are not affected by any of these terms.
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OFFERS BY THE APP
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You have the option of receiving promotional offers through the Application.
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The following general terms and conditions apply to offers: (1) the offer may only be accessible through this particular Application and for the product shown and be subject to availability, at participating restaurants only, and until the expiration date; (2) unless otherwise specified, each offer ends upon exchange; (3) unless otherwise indicated, only one offer can be applied per restaurant visit; (4) offers are not transferable; and (5) no cash exchange. In addition, specific terms may apply to the offer set out on the Application, alongside the offer. Not all offers may be applied to orders and / or eligible for delivery.
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SPECIAL CONDITIONS OF THE LOYALTY PROGRAM
General:
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If the loyalty and rewards program is activated, it is owned by LA BOUCHERIE RENÉ ET RICHARD and is offered to customers in collaboration with all participating restaurants.
LA BOUCHERIE RENÉ ET RICHARD may, at its sole discretion, interrupt or terminate the Program without notice.
In the event of interruption or termination of the Program for any reason whatsoever, LA BOUCHERIE RENÉ ET RICHARD will not be held responsible towards its members and will be automatically released from any claim filed by members of the Program relating to an interruption, termination, loss or redemption of points or otherwise arising from such interruption or termination.
LA BOUCHERIE RENÉ ET RICHARD may modify the rules of the program, its advantages, its conditions of participation or the level of points to obtain rewards, in whole or in part at any time without notice, even if these modifications may alter the value of the points. accumulated until then.
LA BOUCHERIE RENÉ ET RICHARD may withdraw, limit, modify or cancel any reward. By the same token, he can also increase, regulate or modify the number of points required to deserve a reward.
The Program is open to anyone residing in Canada, aged 14 and over. A corporation, company or other legal entity cannot become a member.
Only one individual per account may appear in the Program under their legal name.
LA BOUCHERIE RENÉ ET RICHARD disclaims any liability that may arise from an error or omission concerning the accuracy of the information contained in this document.
Any abuse and fraudulent activity in connection with the Program, including but not limited to failure to follow Program policies and procedures, sale or barter of rewards, and misrepresentation of facts relating thereto or other conduct inadequate, as determined by the sole judgment of LA BOUCHERIE RENÉ ET RICHARD, any inappropriate behavior or harassment towards the staff of LA BOUCHERIE RENÉ ET RICHARD and its participating restaurants or any refusal to obey the instructions of its staff may result in cancellation of the member's account, disqualification from the Program and cancellation of points. LA BOUCHERIE RENÉ ET RICHARD reserves the right to terminate membership, withdraw or cancel the card, cancel accumulated visits, go to court and recover damages and taxable legal costs. .
LA BOUCHERIE RENÉ ET RICHARD reserves the right to interpret and apply the policies and procedures contained in these rules. The decisions of LA BOUCHERIE RENÉ ET RICHARD are final and without appeal in all cases.
The members of the Program are authorized to know the information kept in their file and to correct any erroneous information. To access their file, the member must consult the profile page on the restaurant's website or accessible via the Program's mobile application, if applicable. The member is fully responsible for keeping his personal information up to date and valid. LA BOUCHERIE RENÉ ET RICHARD cannot be held responsible for any error or failure related to incorrect information contained in the member's profile.
Information on the rewards available to each member (discounts, points and market value of points) can be viewed in part on the member's profile page of the LA BOUCHERIE RENÉ ET RICHARD website or in the Program's mobile application. It is possible that a reward will be awarded to a member without the latter having been informed beforehand.
Members who cannot provide a valid email address cannot participate in the program since this field is required when completing the profile. However, the member may, at his sole discretion, accept or refuse to receive promotional communications from LA BOUCHERIE RENÉ ET RICHARD and its affiliated partners. To make this choice, he must modify his communication preferences in his member profile accessible online or via the mobile application. The member understands that if he refuses to receive communications from the program, he risks being excluded from certain privileges or rewards related to the Program.
In the event of the death of a Program member, the member's account will be closed and visits accumulated in this account will be canceled as long as LA BOUCHERIE RENÉ ET RICHARD customer service is informed via the customer service form. available. If an account remains inactive, that is to say that there are no transactions carried out for a period of 14 consecutive months, it will be automatically deactivated and the points and rewards will be reset to zero. It will be impossible for the member to recover the value of the points or rewards following an account deactivation.
By joining the Program, you authorize LA BOUCHERIE RENÉ ET RICHARD to collect and use your personal information to maintain your records and to communicate to you information of a commercial nature or related to the Program. From time to time, the data provided to the RESTAURANT and to the Program administrator, Technologies UEAT inc. can be used to present you with information, products, services and relevant offers from LA BOUCHERIE RENÉ ET RICHARD and its associated partners. If you prefer not to use them, please contact LA BOUCHERIE RENÉ ET RICHARD's Department.
From time to time, the RENÉ ET RICHARD BOUCHERIE may request additional personal information from members of the Program. If the Program member refuses to provide additional information, their status will not be affected.
Program Membership: To join the Program, a client must become a Program member. To do this, all he has to do is complete the mandatory fields of the profile available online on the LA BOUCHERIE RENÉ ET RICHARD website or by downloading the program's mobile application and accept the conditions and terms of the Program by checking the box. provided for this purpose.
Electronic acceptance of the terms of the Program, or the first use of the card, constitutes acceptance by the member of these terms and conditions which govern the Program.
Only one virtual card will be issued per holder. Each cardholder has a unique card number, cannot share their account with anyone and must not disclose their personal information or password to anyone.
Membership is not transferable.
No retroactive credit will be given for purchases made before enrollment in the program is fully completed.
Employees of LA BOUCHERIE RENÉ ET RICHARD and its participating branches are eligible for the Program. However, benefits offered under the Program may not be eligible with employee benefits based on their employment status.
If ever a “contest” type promotion within the meaning of the rules established by the Régie de l'Alcool, des Courses et des Jeux (RACJ) is offered under the Program, no employees, affiliated agencies or persons domiciled at the same address cannot be declared a winner.
In the event of loss or suspected fraud, members of the Program must immediately notify LA BOUCHERIE RENÉ ET RICHARD in writing by sending an email using the contact form available on the LA BOUCHERIE RENÉ ET RICHARD website. Following receipt of the information, LA BOUCHERIE RENÉ ET RICHARD will deactivate the member's card number and issue a new one which will be sent to them by email and accessible directly in the mobile application within a maximum of 5 working days. The balance of points or rewards accumulated and not redeemed will remain unchanged. LA BOUCHERIE RENÉ ET RICHARD will cancel all points accumulated in an account in which it suspects that they have been accumulated fraudulently.
Accumulate and redeem points: All rewards are subject to an expiration date. In the same idea, if a member does not accumulate or cash any points or carry out any transaction in his account for 14 consecutive months, the account will be considered inactive and cannot be reactivated, the virtual card can no longer be used. and the balance will be reset to zero.
Members must allow up to 48 hours before their rewards, including points, are credited to their Program account following a transaction. In the case of an online order on the LA BOUCHERIE RENÉ ET RICHARD website or via the Program's mobile application, the period begins when the order is officially considered delivered and closed in the cash register system of the branch where the transaction is made. has been awarded.
Each reward has its specific conditions of use and validity. To know the terms and conditions of use of a reward, the member must refer to the legal notices accompanying the communications of each of the rewards.
In any case, a reward is never transferable to another member, never refundable and never exchangeable for money or another reward of equivalent nature or not.
Base points are offered exclusively on eligible items including but not limited to LA BOUCHERIE RENÉ ET RICHARD branded items sold in participating restaurants only, with the exception of LA BOUCHERIE RENÉ ET RICHARD gift cards. The list of eligible items may be modified without notice by LA BOUCHERIE RENÉ ET RICHARD.
Each eligible dollar of purchase (before taxes and after discounts on items if applicable) under the program will give the member 20 basis points credited to his account.
The value of a Program point is set at 0.001 Canadian dollars (i.e. 10,000 points = 10.00 Canadian dollars)
To redeem points for purchases, the member must have accumulated a minimum value of $ 10 Canadian. If a member has accumulated more than $ 10, he can choose to apply the amount he wants on his transaction, up to a maximum of $ 100 per day, rounded to 0.01. The maximum amount is calculated for each calendar day starting at 00:01 and ending at 23:59. The amounts of a payment by point apply to the total of the transaction after the application of the eligible discounts, taxes and delivery costs if applicable but before the costs related to an online transaction.
Members can accumulate points and rewards on a maximum of 2 transactions per day. If the member makes more than 2 transactions per day, points will be issued on their first two transactions and no points will be issued on subsequent transactions, regardless of the value of the transactions.
As part of the program, the member can obtain bonus points type rewards or receive a points multiplier type reward which will multiply the base points offered on each dollar of eligible purchases.
The member can also receive other types of rewards offering discounts on items, on groups of items or on the subtotal of their invoice according to their purchasing behavior. The member therefore understands and accepts that the rewards offered under the Program may vary from one member to another as much in their number as in their value.
The card itself is not a method of payment or the equivalent of a credit card. It is only used by the member to access their account, including their rewards and accumulated points that can be applied to their purchases.
Upon completion of the redemption of points or the use of a reward, the Program member releases the franchisor from any liability or claim relating to the redemption and use of the reward or any loss or for any damage caused by the products or services offered as a reward.
To accumulate points during their purchases, the member must present their virtual card before completing their payment at the cashier or be connected to their account in the case of an online order made on the LA BOUCHERIE RENÉ ET site. RICHARD.
If a transaction is canceled, the customer must present their virtual card in order to reverse the allocation of points to their account. In the case of payment by point or the use of a reward, the member must contact the customer service of LA BOUCHERIE RENÉ ET RICHARD via the contact form available at LA BOUCHERIE RENÉ ET RICHARD to obtain the repayment. of the transaction.
In any case, the member will not be able to claim points on a transaction already closed and / or paid if he forgot for any reason whatsoever to present his virtual card or to be connected to his account when ordering in line. This reason is not a valid reason to request a reversal of a transaction.
Customers can view their balance and profile at any time online by visiting LA BOUCHERIE RENÉ ET RICHARD's website.
Payment with points does not prevent the customer from accumulating points (base points and bonus points and multiplier offer) on eligible products during a transaction.
LA BOUCHERIE RENÉ ET RICHARD will not accept any responsibility for points redeemed by anyone without the member's consent if the latter has not previously reported the loss or theft of their virtual card to Customer Service at THE RENÉ ET RICHARD BUTCHER. The member must assume full responsibility for transactions made before LA BOUCHERIE RENÉ ET RICHARD receives the report.
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JURISDICTION AND APPLICABLE LAW
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Unless otherwise described, the Application is available only to provide information to
About LA BOUCHERIE RENÉ ET RICHARD. LA BOUCHERIE RENÉ ET RICHARD is not the owner of this Application. If you use this Application from locations other than Canada, you are responsible for compliance with applicable local laws. Certain software from this Application is subject to export controls imposed by Canada and / or the United States and therefore may not be downloadable or otherwise exported or re-exported: (a) to (or to a citizen or resident of) any country that is subject to an embargo by Canada or the United States. If you download or use the Application, you indicate and guarantee that you are not located in one of these countries, that you are not under the control of one of these countries and that you are not not a citizen of one of these countries and you also indicate that you are not on one of these lists.
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The United Nations Convention on Contracts for the International Sale of Goods will not apply. The use of this site, these Terms and the use of the Application are governed by the laws of the province of Quebec and by the laws of Canada and, with regard to the conflicts arising from these Terms, the parties by the following ones irrevocably submit to the jurisdiction of the courts of the province of Quebec located in Quebec.
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DISCLAIMER OF RESPONSIBILITY
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THE APPLICATION MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. THE RENÉ ET RICHARD BUTCHER MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. THE APPLICATION AND ALL MATERIALS RELATING TO IT ARE PROVIDED "AS IS", "BASED ON THEIR AVAILABILITY" AND WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE GREATEST EXTENT PERMITTED BY LAW IN FORCE. THE RESTAURANT DISCLAIMS ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. THE RENÉ ET RICHARD BUTCHER DOES NOT GUARANTEE THAT THE FUNCTIONS OFFERED IN THE APPLICATION WILL NOT BE INTERRUPTED OR ERROR-FREE, OR THAT THE DEFECTS WILL BE CORRECTED OR THAT THE APPLICATION OR THE SERVER THAT MAKES IT AVAILABLE DOES NOT CONTAIN VIRUSES OR OTHER HAZARDOUS COMPONENTS. THE RESTAURANT DOES NOT GUARANTEE OR MAKE ANY REPRESENTATIONS ABOUT THE USE OR THE RESULT OF THE USE OF THE APPLICATION WITH REGARD TO ITS ACCURACY, ACCURACY, RELIABILITY, OR OTHERWISE. THE RESTAURANT DISCLAIMS ANY RESPONSIBILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTY IN CONNECTION WITH OR RELATING TO YOUR USE OF THE APPLICATION. YOU (AND NOT THE RENÉ ET RICHARD BUTCHER) ARE RESPONSIBLE FOR ALL NECESSARY MAINTENANCE, REPAIR OR OVERHAUL COSTS. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU, UNLESS APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. You assume full responsibility for your use of the app and all linked sites. YOUR SOLE REMEDY AGAINST RENÉ ET RICHARD BUTCHER FOR DISSATISFACTION WITH THE APPLICATION OR ANY CONTENT IS TO STOP USING THE APPLICATION AND ANY CONTENT. This limitation of recourse is part of the negotiations between the parties.
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LA BOUCHERIE RENÉ ET RICHARD disclaims any liability whatsoever, as well as any consequence or damage that may result, directly or indirectly, with regard to allergens and / or raw materials used by restaurants in the manufacture of the products. sold. We make sure that each restaurant uses quality products but it is your responsibility to report any allergy and / or intolerance directly to the restaurant. Also, concerning fish-based products, we take care to remove the bones, however there may be a few remaining.
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LIABILITY LIMITATIONS
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THE BUTCHER AND ITS AFFILIATED COMPANIES WILL NOT BE LIABLE FOR ANY DAMAGE OR INJURY CAUSED BY THE USE OF OR INABILITY TO USE THE APPLICATION, INCLUDING, BUT NOT LIMITED TO, ANY WORKMANSHIP, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY OF
TRANSMISSION, COMPUTER VIRUS OR TRANSMISSION LINE FAILURE. THE BUTCHER AND ITS AFFILIATED COMPANIES SHALL NOT BE LIABLE FOR ANY DAMAGE OR INJURY INCLUDING, BUT NOT LIMITED TO, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES DUE TO THE USE OR INABILITY TO USE, THE APPLICATION, IF THIS IS A CASE OF NEGLIGENCE OF THE RESTAURANT AND ITS AFFILIATED COMPANIES OR IF THE BUTCHER OR AN AUTHORIZED REPRESENTATIVE OF THE BUTCHER HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, OR IF THE TWO SITUATIONS EXIST. THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT APPLICABLE LAW ALLOWS THE LIMITATION (S) OR EXCLUSION / E OF LIABILITY. THE RESTAURANT'S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, AND SUITABLE INTENTIONS (BY CONTRACT, TRANSACTION (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) WILL BE THE LESS OF (I) AMOUNT YOU HAVE PAID TO USE THE APPLICATION, OR (II) IF THE APPLICATION WAS FREE, THE LUMP SUM OF CAN $ 100. THE RESTAURANT'S LEGAL RIGHTS TO RECOVER DAMAGES OR OTHER COMPENSATION UNDER THESE TERMS ARE RESERVED.
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EXTERNAL LINKS AND THIRD PARTY SERVICES
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The Application may link to or allow you to use websites, downloadable materials, content, social networks or other digital services (collectively "third party services"). These third parties may have separate terms and conditions or privacy policies that you should read and understand before using them. LA BOUCHERIE RENÉ ET RICHARD is not responsible for the content of, does not control or control the content of such downloadable materials or external sites, does not endorse the services of such third parties and is not bound by them. You understand and agree that LA BOUCHERIE RENÉ ET RICHARD cannot and does not guarantee that files or software of any kind, or from any source, available for download by the through this Application, will be free of viruses, computer glass, Trojan horses, code, defects, time-delayed viral devices or other elements of a destructive nature that may be transmitted to or through our application. .
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UNSOLICITED SUBMISSIONS AND IDEAS FROM USERS
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User Submissions: Certain online services may allow you to send comments, remarks, suggestions, ideas, graphics, photos, questions, complaints or other information published or communicated to LA BOUCHERIE RENÉ AND RICHARD by the Application (collectively the “submissions”). You understand that by submitting any information to LA BOUCHERIE RENÉ ET RICHARD through the Application, you grant LA BOUCHERIE RENÉ ET RICHARD a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable right to use, reproduce, to distribute, subcontract to others, modify, translate, prepare derivative works, display advertising and publicly publish the submissions, including use them for any commercial or other purposes without your approval or remuneration or the approval or remuneration of any other person. LA BOUCHERIE RENÉ ET RICHARD will not be required to treat any submission in confidence.
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Unsolicited Ideas: LA BOUCHERIE RENÉ ET RICHARD has a policy of not accepting unsolicited ideas. While we appreciate that you took the time to consider LA BOUCHERIE RENÉ ET RICHARD, we are unable to consider new ideas from outside the LA BOUCHERIE RENÉ ET RICHARD system. You expressly waive any claim against LA BOUCHERIE RENÉ ET RICHARD and against any member of the LA BOUCHERIE RENÉ ET RICHARD system in connection with the evaluation, use or development by LA BOUCHERIE RENÉ ET RICHARD of any product, design or concept. or other material similar to your submission now or in the future. LA BOUCHERIE RENÉ ET RICHARD and its affiliates, their franchisees, agents, representatives and agencies and their directors, officers and employees are collectively referred to as “Members of the LA BOUCHERIE RENÉ ET RICHARD system”.
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TERMINATION
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LA BOUCHERIE RENÉ ET RICHARD may terminate, at its sole discretion, these Terms at any time for any reason whatsoever without giving you prior notice by decommissioning the Application. You may terminate these Terms at any time for any reason without giving LA BOUCHERIE RENÉ ET RICHARD prior notice by uninstalling the Application from your device or by ceasing to use the application on the LA website. RENÉ ET RICHARD BUTCHER.
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EVENTS OUTSIDE OUR CONTROL
NEITHER THE RENÉ ET RICHARD BUTCHER NOR ANY MEMBER OF THE RESTAURANT SYSTEM IS RESPONSIBLE FOR THE FAILURE TO FULFILL ANY OBLIGATION HEREIN DUE TO ANY EVENT OUTSIDE THE REASONABLE CONTROL OF THE RENÉ ET RICHARD BUTCHER OR IN CONNECTION WITH THIS ONE. If such an event occurs, LA BOUCHERIE RENÉ ET RICHARD's obligations under these terms will be suspended for the duration of the event; and LA BOUCHERIE RENÉ ET RICHARD may, but is not required to do so, use reasonable efforts to find a solution whereby its obligations hereunder may be exercised despite the event.
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TOTAL AGREEMENT
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These Terms, including all supplements and updates, constitute the entire agreement between the parties with respect to the use of the Application.
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CHANGES
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LA BOUCHERIE RENÉ ET RICHARD may revise these Terms at any time and at its sole discretion by changing these Terms in the Application. Any changes will be effective immediately when we post a revised version of these Terms. You are responsible for checking these Terms periodically to ensure that there are no changes. Your continued access to or use of the Application after any such changes have been made to the Terms will constitute your acceptance of those changes.
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TRADEMARK AND COPYRIGHT INFORMATION
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Intellectual property of LA BOUCHERIE RENÉ ET RICHARD : The trademarks, logos, product icons and illustrations used in the Application include the registered and unregistered trademarks and copyrights of LA BOUCHERIE RENÉ ET RICHARD and its affiliates.
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They may not be reproduced or used as hyperlinks without the prior express written consent of LA BOUCHERIE RENÉ ET RICHARD.
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The content, design of the site and the application, including texts, images, documents, are protected by copyright laws. No reproduction or redistribution of the website and / or the application, in whole or in part, is permitted without the prior express consent of LA BOUCHERIE RENÉ ET RICHARD. All other trademarks used in the Application are the property of their respective owners.
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VARIOUS
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Each of the terms hereunder is severable and operates separately. If one of them is illegal, void or unenforceable, the other terms will retain their full effect. If LA BOUCHERIE RENÉ ET RICHARD does not insist that you comply with any obligation incumbent on you hereunder or if LA BOUCHERIE RENÉ ET RICHARD does not assert its rights against you, or delays in doing so, this will not will not mean that LA BOUCHERIE RENÉ ET RICHARD has waived its rights against you and that you are not required to comply with these obligations. LA BOUCHERIE RENÉ ET RICHARD may transfer its rights and obligations under these terms to another business or entity, but this will not affect your rights or our obligations under these terms. You may only transfer your rights or obligations under these terms to another person if LA BOUCHERIE RENÉ ET RICHARD consents in writing.
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SUPPORT SERVICES
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If you have any questions or comments about the Application, please contact LA BOUCHERIE RENÉ ET RICHARD.
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APPLE APPS ONLY
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These Terms incorporate and supplement the Apple Inc. ("Apple") Terms and Conditions (available at http://www.apple.com/legal/itunes/us/terms.html#service ), including, without limitation, the Licensed Application End User Terms ("Apple Terms"). If the Application you are accessing and using is an Apple application:
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It is only possible to access and use the Apple Application on a device owned or controlled by you and using the Apple iPhone OS operating system; You acknowledge and agree that: Apple has no obligation to provide support or maintenance services with respect to the Apple Application. If you have any maintenance or support questions relating to Apple applications, please contact LA BOUCHERIE RENÉ ET RICHARD, not Apple, using the support services information above; even if these Terms are between LA BOUCHERIE RENÉ ET RICHARD and you (and not Apple), Apple, as a third party beneficiary under these Terms, will have the right to enforce these Terms against you with respect to relates to the Apple Terms; Except as expressly stated in these Terms, all inquiries regarding possession or use of the Apple app are between you and LA BOUCHERIE RENÉ ET RICHARD (and not between you, anyone else, and Apple); and with respect to any request by a third party that your possession or use (under these Terms) of the Apple App infringes any intellectual property rights, Apple will not be liable to you with respect to such request. ; You represent and warrant that: you are not, and will not be located in, a country that is embargoed by the United States government or that has been designated by the United States government as a "supporting country". terrorism "; and that you are not on any of the United States Government's lists of prohibited or restricted entities; and If the Apple App you purchased does not comply with the warranties applicable therein, you may notify Apple, which may refund the purchase price of the Apple App to you subject to Apple's Terms and Conditions. which will then be in effect. Subject to the foregoing, and to the extent permitted by law, Apple does not offer or accept any warranties, conditions or other terms with respect to the Apple App and will not be responsible for any claims, losses, costs or expenses of any kind in connection with the Apple App or as a result of your use, or anyone's use, of the Apple App or related to the one of its contents.
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All rights reserved to LA BOUCHERIE RENÉ ET RICHARD.